Salesforce
OFF CAMPUS DRIVE
Salesforce
Role: Associate Technical Support Engineer
Job Details
Role Description
- Assisting customers in troubleshooting their custom code, integration, and implementation of Salesforce products. This involves debugging, troubleshooting, and ensuring issues are fully resolved.
- Developing and maintaining technical expertise in assigned areas of product functionality.
- Demonstrating outstanding analytical and problem-solving expertise.
- Providing feature explanation and Salesforce coding practices.
- Handling customer expectations and the customer experience to improve customer happiness.
- Actively maintaining and participating in job-related training activities.
Required Qualification/Skills
- Superb Communication - Verbal and Written
- Strong analytical and problem-solving skills
- Be a self-starter and possess strong sense of self-motivation
- Willingness to work in flexible shift timings.
Duration of Internship
Academic Credentials
- BE/B.Tech degree with minimum 70% academic scores from Circuit Branches. Batch of 2024.
Work Location
Hyderabad, India
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